Monday, June 15, 2009

Finding The Root Of An Issue

I was recently asked, "How do you identify the root problem? How do you know when
you've found it?"

You just keep asking yourself, I said, "Is there anything else? What's underneath this?"
At some point, you'll come to a place where there won't be any need to ask further.

As for how you'll know, well, without trying to sound all mystical here, you'll just know.
Either you will get a *feeling*, or something will just *click*, or you'll suddenly *see* an
issue much more clearly.

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